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  • Are your products vegan?
    Yes, all our products are 100% vegan.
  • Are your products cruelty-free?
    Yes, all our products are cruelty-free, which means we do not test on animals.
  • Where can I track my order?
    We will email you a shipping notification along with a tracking number as soon as your package is shipped.
  • How can I modify or cancel my order?
    In an effort to ship your products efficiently, we immediately begin processing your order as soon as it is placed. Unfortunately, once orders are submitted, they cannot be canceled or changed.
  • How can I know the status of my order?
    Find the status of a particular order and view your order history on the Order Status Tracking page under “My Account”
  • There is an item missing from my order, what should I do?
    Please contact us immediately by email at the following address: zuazocosmetics@gmail.com
  • My items arrived damaged, what should I do?
    Please contact us immediately at the following email address: zuazocosmetics@gmail.com
  • I entered the wrong address and need to change it
    Please contact us immediately at the following email address: zuazocosmetics@gmail.com
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